eating out
December 11th, 2007 at 10:09 pm (Customer Service)
Tonight my husband and I went out for dinner. We went to a restaurant called Majors here in the cities. They are a sports bar type of place. They have good food and so far I have been able to eat there with out getting sick this is a good things.
When we got their we told the host we would like to be seated, she asked if it was for the bar, we said No. She told us seating was seat yourself, so my husband and I went and seated ourselves and was basically ignored until a young waitress had seen us there.
I told my husband we would give it a couple more minutes then leave, because this is not good customer service and if we get waited on the tip would reflect how we where treated in the beginning. Our waitress came to us, and we told her what had happened, and she apologized and decided to wait on us herself. She did a great job.
She took our drink orders, and then took our meal order when we where ready. I have allergies and sometimes it is hard to place a order but this place it is fairly easy. We placed our order and we had lift overs. Yummy. Our waitress did very well, and her tip reflected it. We gave her a 20% tip which is good and what is expected for the most. Major has always had good customer service, and tonight showed that they have good customer service and are able to recover after miss communications.
