Just Pass Me By

Here’s how it went with the brat at Brueggers Bagel, I don’t have to ask you what you want you order the Salmon Bagel. This is really not a good way to get my husband to be friendly to you nor me. I do think I might be a little more patent to a point with rude Customer Service workers. Okay Young man, you may want to listen to a bit of advice, because you will not have your job to much longer if people call management and complain about your rudeness. Not everyone who wants a Salmon sandwich wants Tomatoes or Onion on them, nor do they want it cut into 4 pieces. Twice this brat decided it was okay to be very rude to my husband. I think we should have walked out.

On Friday night, normally my husband and I go out to eat, it is easier now since he working at the church, so I meet my husband. I normally take the bus out to meet him, it just easier to have one car there, so this is what we do. We should have went to our little Kosher deli it would have been less of a headache! We got to Brueggers bagel. I order, and most would think I am being pushy and rude but honestly I am not. Funny thing is he was almost polite to me, I told him First I would like to start with a Asiago bagel toasted please. He asked me if I wanted it toast well or light. I told him medium. Okay no problem here, then I ask him for PLain cream cheese and Salmon because I want the Sandwich and I would like Sprouts, Onions and No tomatoes but I want the tomato paste that went well, so I thought. I found out after sitting down at church my bagel had Jalapenoes on it. Not good but oh well. Now my husband Order is where it just went all to heck.
Maybe this kid does not like men, I don’t know he was so rude to my husband. I will give him sometimes my hubby isn’t the most clearest person and he tends to say what he wants but does think sometimes people just don’t get it. My husband is nice and sweet but he doesn’t deal well with rudeness, neither do I. He cut my husband Bagel in 4 pieces right away, he didn’t even wait for my husband to tell what kind of bagel it was. When my husband asked him what he was doing the brat replied with snideness. Well you wanted a bagel and we precut them. My husband was yes but I wanted the some Salmon on it. The kid says something like Oh well, and puts his bagel together, then starts adding veggies my husband does not like. My husband asked him what are you doing I don’t want those, this brat told him I don’t have to ask you what you want you told me you wanted a salmon bagel.
Well geee dah, of course he wants a salmon bagel but that does not mean he wants everything that comes with it. When my husband told him this he should have treated my husband with respect and not smarted off to him. After we where checking out he was giving us both a attitude. I have worked in customer service so I know it is a hard job. I know how it’s like to be treated poorly and my husband wasn’t being rude or unkind to him. Trust me I would tell my husband in a heart beat if he being rude to someone, I have no problem telling him so.

I told this kid, You know when you have customer ask them how they want it, and it will help you avoid issues like this. I was trying to be nice and give him a piece of advice that has really helped me in customer service. When dealing with customers it is important to make sure that they feel valued. When a customer does not feel valued they may not come back to your store. I am very disappointed in his attitude with my husband, and I will probably call on Monday and complain to management because it was very rude and no customer should be treated like my husband and I was treated. I am sure companies like Branson property have figured out good customer service skills, I hope this young kid learns quickly.

Let me start out by saying I will not buy a HP computer for a LONG time!!! I am very disappointed in HP, I used to swear by them. They where the only Desktop computer I trust and I would make sure I got one right away. My husband HP recently crashed on him Oh well it was old, and we knew for months it needed to be replace.

I had given him my computer, so that he could use it to do work. Tonight we got home for church, and lost power, afterwards the computer started just fine. So we thought no more of it. It ran it self though the scan disk, and that just took a couple of minutes, there was no problem. Okay no big deal we thought. It working fine, all the sudden his hard drive started making a noise and the screen frozen on him so he restarted the computer. Now we cant get it to go any further then the stupid boot up menu. We called HP thinking we where still within our warranty.

We where like a week after our warranty. Okay first to call their customer service we got 2 representatives who did not speak English so we had to call them back until we found someone who spoke English well enough. They wanted to charge my husband 36 bucks to have someone tell us we would need a new hard drive. Geee DAHHHHHHHH we know the stupid hard drive is bad, we already figure that out, that why we are calling. Then she tells us well you can mail the computer back to us and it will be at least 300 to do all the work, but in order for me to do this I have to charge you 35 bucks. Okay this doesn’t even count the stupid mailing charge they where going to try to stick my husband and I with.

This is know the 2nd time I have had issues with HP, and frankly I am sick of it. I am tired of their horrible customer service because most of their representatives can’t speak English well enough to find their way out of a paper bag. I don’t have a problem with people who can’t speak English but don’t take a job that requires you know the language well enough to help a caller out. It bugs me that my warranty was only like less then a week pass and they couldn’t even do something for us more then lets charge you 300. Well that doesn’t even count the Office Student we lost, my Recording studio stuff that I had in there. I have lost at least 3 songs me and a friend where working on, and unfortunately I didn’t back those files up. It doesn’t count the Anti Virus that now we have to replace to, okay that is the cheapest of all the Software. The Recording studio software I can email them and ask them to help me. I have dealt with them before last time, I had a computer totally crash on me.

Lets see my husband lost all of his data, just lovely. I guess the next computer we get we will be backing up regularly.
What really gets me is I was wanting to be able to get my husband a new wedding rings but know I can not do that because, we need to get him a new computer and what ever money I get will need to be to help out with other expenses. I was hoping I could do it for Valentine Day but I guess that washed up. Maybe I will have to do it for a Chanukah Present. I do have to say I will not use HP for a long time.

I told my husband to call the Best Buy Geek Squad it’s funny, we told the guy straight out we did not buy this computer from you. He was more helpful to us then HP was, you would think HP would want to make their customers happy so that they keep their customers. It will be a long time before I buy a computer from HP maybe I will try a Dell, or some other brand. I do love my Laptop computer, it a Toshiba, I have had it for almost 2 years and no problems. Maybe I should see how Toshiba Desktops are, maybe I can do more with them.