Just Pass Me By

Don’t honk, don’t cut me off, just pass me by!

 

Gas leaking once again

Just great! Went through a tank of gas in less then a week! I called my Mechanic who fixed the Van right away and lift a message for him. He returned my call, right away. He told me he would cover it under warranty and to bring it back to him.

I put more gas in on my way to his shop, I figured less then a half of tank of gas would not get me very far. I got to him around 4pm and just got home a little after 9pm. So that about 4.5 hours with him. We had to wait for 2 parts to get there.  While he was waiting he thought he would be a nice guy and check and see if he could find out why my heater wasn’t working.

I guess the jokes on me!! The heater unit thing by the wall of the van that hooks up to the heater and has the thing that opens and closes to allow hot water in, broke apart in his hand. My Mechanic was trying to be gentle and he wasn’t man handling nothing.  Then we had to wait for that part, and the delivery place delivered the wrong part, just lovely. So I had to wait for a little while longer. Well I have heat now, so I can’t complain but it cost me 67 bucks for it. Here I went thinking it would be just replacing the stupid regulator which would have been zero bucks to me but it ended up that the heater thingy broke apart. After that was broken, we saw how dirty my antifreeze fluids was, and now I know I need a coolant flush and I know I probably need to take care of Transmission flush to but first I will do the other serious things..

Filed under : Car Troubles
By admin
On February 12, 2008
At 10:01 pm
Comments : 0
 
 

Nothing seems to work right lately

Lately at my new job I been using publisher a lot. I did not realize all the things you can do with publisher but seriously I do not like publisher. I would just assume use Word or some other program which is better. Publisher is not a hard program to learn I feel comfortable with it, but I just do not like it. It crashes a lot on me and crashes my computer sometimes. I am glad I know how to get raid of something on a computer with out shutting down the whole system. The computer Task Manager has became my best friend. I use it a lot maybe I will have to send it a
birthday invitations since I am becoming so close to it.

The problem is my computer needs a little bit more memory I gotten a few Virtual memory error, I can only run a couple things on my computer at a time before it freeze up on me. I have not done a lot of my work because I seem to have more trouble keeping the computer working then the time I have allowed in my day. This week I have a couple of projects to do. One of them is creating Scripture cards on business cards, this will not be difficult unless I spend half my time trying to keep the computer from crashing on me.
Friday I only had one file open a large file in Publisher just so I could print 8 pages of it that needed to be removed from the report we had done and replaced with a better way of doing things.
I finally got that done and I do have to admit I got a little cranky with one of the office workers because I had felt she kept telling me the same instruction, and jumped to a conclusion when I was only trying to print out the bulletins for service, not the document I was working on because I was waiting for it to send through to the computer. I got all my task done except for one which I will do on Tuesday I just forgot to order something that the Associate Pastor needs but she said there was no rush. I wish I wasn’t fighting so much with my computer, because if I wasn’t I would have everything done no problem and have time to spear.
I told them this week I would need to leave on time on Friday because I had to take my van to the Mechanic and he likes to close early Fridays. I was able to leave a couple of minutes late but that okay. Before going home it was to the gas station to find a air pump for my left front tire, and then home to check mail, then to bank to put in my money.. I hate to say this I already have no money. I went through my whole paycheck quickly, but the van took a good chunk of it and so did a few other things. Next pay check will go to water and half of cable bill to catch that up. You know it no fun being laid off and finding a new job and being behind on everything and needing to fix a car which shouldn’t need fixing just yet! Nothing seems to work right for me lately.
My husband and I need to get a webcam, so we can do some things with it. I was going to spend money on that this week but I think I will wait till I get paid this week maybe direct deposit will take effect this week and I wont have to run and cash my check on Fridays.

Filed under : workplace
By admin
On February 10, 2008
At 4:59 pm
Comments : 0
 
 

Just great, no heat

Last night, my husband and I lift the mechanic at close t 130 am maybe a little later. At the start of the day it was 22F by the time we lift it was -15. Okay this is bitterly cold, and not pleasant even with heat one. Our mechanic shop was maybe 40 degrees if that. He doesn’t use a lot of heat because his heating bill is a little high. I said it was cold and he did turn up the heat. While waiting for van to be finished, the wind started to pick up okay we knew we have up to 40 mile a hour wind gust and it was -6 when we got there, 4 hours later it was -15.
The heater has been working but not pushing out enough heat in my van but I haven’t really worried a whole lot about it, because it would heat up very slowly and I figured by the time I drove for about 15 minutes the car would be nice and warm. Wrong was I. I guess the Heater is another problem to fix in the van, Just great no heat in the van now. Boy this van going to cost me more money, then I feel it aught. To bad I can’t give my van an employee performance evaluation I would right now tell it many places I need it to improve on. Wouldn’t it be great if fixing cars worked like that. You could just tell it what you wanted fix and suddenly the heater would be fix. I would love to have that option.
By the time I had gotten to the under ground garage in my apartment, my face and feet felt frozen. My husband was a little worried I got froze bit but I know I didn’t because I was away from the wind. Well, I went to step out of my van into the nice warm garage and when I step on my foot, I thought I might just kill over from pain in my foot. They where so fold to the touch when I got into the apartment. In Minnesota it is important to have a heater in the vehicle which works well. Well at least I will not have to worry about the van suddenly stopping working. I think a bigger concern would be my right front tire, flying off while driving, I am going to try to deal with that soon.

Filed under : Car Troubles
By admin
On
At 4:37 pm
Comments : 0
 
 

A mickey mouse job

Trust me a mickey mouse job isn’t a nice term here.. I have wrote about my van a few times. To be honest I am a little disappointed and annoyed. I ended up taking my van to a different mechanic probably a very good thing I had done that, my mechanic has a very good term, for bad work. I brought in my van because the break lights in the back would not turn off unless I put a pop bottle under it. I was also having a little bit of a issue starting the car but not a big issue, but I did mention it good thing I did..

I know I wrote her about the gas all over the hood. It had to do with the fuel lines and regulator, and I thought it was fixed. I guess I was wrong. I had a bunch of gas in my oil which means I needed a oil change. The regulator was not working properly and was letting gas into my engine.. Oil and gas are basically the same thing but gas is well a lot more refined then oil. the Fuel regulator was $69.95, I just paid for this like what maybe a little over a month ago. I can say I am not happy, but this isn’t even close to way I am ticked off..

You should have seen the clip on my break pedal, it wasn’t even a clip for the car, it was a clip that you find on maybe CD players or something. It was such a flimsy clip, I am surprised it didn’t break sooner. After my Mechanic saw this he decided it would be best to do a very good check over the van. I was glad he did and he didn’t charge me. He did some other work and choose not to charge me, I think he felt bad for me.

Well after he had checked the van over, we found out I need 2 outer tie rods, 4 ball joints, 1 wheel HUB, a fuel filter, and need a new Exhaust cat, and possible a Oxygen Sensor. I will also need to replace a hose for the fuel injection, and clamps because the last mechanic used the wrong clamps. Eventually I will need to get the correct Suspension for the Van because those are wrong too.. So we know this will cost me a pretty penny. I will probably do the most important work first and bring the van to him once a month until all the work is complete maybe I should get the transmission checked before I decide to start putting in a lot of money to this problems.. I understand most of this is regular maintenance but I was told the engine was rebuilt so I most of the issues I been having should have been taken care of and done right the first time. To bad there are no anti-aging formulas on mini vans.

Filed under : Car Troubles
By admin
On
At 4:22 pm
Comments : 0
 
 

Where’s the red sauce

Last night my husband and I got a pizza, bread sticks and cookie dough from Papa Murphy’s. We like their pizza it’s nice because you get to choose when to eat the pizza and the pizza is never cold! We have done delivery a few times but it always takes pizza at least half hour sometimes closer to 2 hours if it even arrives. It easier to just drive the mile up the road and get the pizza we want, the funny thing is the delivery place for pizza here is like about a mile to maybe 2 miles. I just don’t get why it takes more then 45 minutes every time we order a pizza from them. Papa Murphy’s, you walk in order the pizza you want if they have no line then it takes under 5 minutes to get the pizza and go, a line might take a little longer but still quicker then ordering out and a whole lot cheaper, for everything last night it was under $16

My biggest complaint about Papa Murphy’s is that they do not give enough red sauce with their cheese bread. They give enough for maybe one person, the guy gave us a sauce for free but even with that we still do not have even close to enough red sauce.  It is amazing how little red sauce they give when they sell how many bread sticks in a thing, about 12, you’d think they give enough sauce to cover 12 of them at least.

I know I can always go to the grocery store in the same shopping center, it not that big of a deal but it would be nice to get everything I need in one stop.  There customer service has always been good, never have had a issue with them yet.

Filed under : Customer Service
By admin
On February 7, 2008
At 8:11 pm
Comments : 0
 
 

The Brat at Brueggers Bagels

Here’s how it went with the brat at Brueggers Bagel, I don’t have to ask you what you want you order the Salmon Bagel. This is really not a good way to get my husband to be friendly to you nor me. I do think I might be a little more patent to a point with rude Customer Service workers. Okay Young man, you may want to listen to a bit of advice, because you will not have your job to much longer if people call management and complain about your rudeness. Not everyone who wants a Salmon sandwich wants Tomatoes or Onion on them, nor do they want it cut into 4 pieces. Twice this brat decided it was okay to be very rude to my husband. I think we should have walked out.

On Friday night, normally my husband and I go out to eat, it is easier now since he working at the church, so I meet my husband. I normally take the bus out to meet him, it just easier to have one car there, so this is what we do. We should have went to our little Kosher deli it would have been less of a headache! We got to Brueggers bagel. I order, and most would think I am being pushy and rude but honestly I am not. Funny thing is he was almost polite to me, I told him First I would like to start with a Asiago bagel toasted please. He asked me if I wanted it toast well or light. I told him medium. Okay no problem here, then I ask him for PLain cream cheese and Salmon because I want the Sandwich and I would like Sprouts, Onions and No tomatoes but I want the tomato paste that went well, so I thought. I found out after sitting down at church my bagel had Jalapenoes on it. Not good but oh well. Now my husband Order is where it just went all to heck.
Maybe this kid does not like men, I don’t know he was so rude to my husband. I will give him sometimes my hubby isn’t the most clearest person and he tends to say what he wants but does think sometimes people just don’t get it. My husband is nice and sweet but he doesn’t deal well with rudeness, neither do I. He cut my husband Bagel in 4 pieces right away, he didn’t even wait for my husband to tell what kind of bagel it was. When my husband asked him what he was doing the brat replied with snideness. Well you wanted a bagel and we precut them. My husband was yes but I wanted the some Salmon on it. The kid says something like Oh well, and puts his bagel together, then starts adding veggies my husband does not like. My husband asked him what are you doing I don’t want those, this brat told him I don’t have to ask you what you want you told me you wanted a salmon bagel.
Well geee dah, of course he wants a salmon bagel but that does not mean he wants everything that comes with it. When my husband told him this he should have treated my husband with respect and not smarted off to him. After we where checking out he was giving us both a attitude. I have worked in customer service so I know it is a hard job. I know how it’s like to be treated poorly and my husband wasn’t being rude or unkind to him. Trust me I would tell my husband in a heart beat if he being rude to someone, I have no problem telling him so.

I told this kid, You know when you have customer ask them how they want it, and it will help you avoid issues like this. I was trying to be nice and give him a piece of advice that has really helped me in customer service. When dealing with customers it is important to make sure that they feel valued. When a customer does not feel valued they may not come back to your store. I am very disappointed in his attitude with my husband, and I will probably call on Monday and complain to management because it was very rude and no customer should be treated like my husband and I was treated. I am sure companies like Branson property have figured out good customer service skills, I hope this young kid learns quickly.

Filed under : Customer Service
By admin
On February 2, 2008
At 10:58 pm
Comments : 2
 
 

HP is a joke

Let me start out by saying I will not buy a HP computer for a LONG time!!! I am very disappointed in HP, I used to swear by them. They where the only Desktop computer I trust and I would make sure I got one right away. My husband HP recently crashed on him Oh well it was old, and we knew for months it needed to be replace.

I had given him my computer, so that he could use it to do work. Tonight we got home for church, and lost power, afterwards the computer started just fine. So we thought no more of it. It ran it self though the scan disk, and that just took a couple of minutes, there was no problem. Okay no big deal we thought. It working fine, all the sudden his hard drive started making a noise and the screen frozen on him so he restarted the computer. Now we cant get it to go any further then the stupid boot up menu. We called HP thinking we where still within our warranty.

We where like a week after our warranty. Okay first to call their customer service we got 2 representatives who did not speak English so we had to call them back until we found someone who spoke English well enough. They wanted to charge my husband 36 bucks to have someone tell us we would need a new hard drive. Geee DAHHHHHHHH we know the stupid hard drive is bad, we already figure that out, that why we are calling. Then she tells us well you can mail the computer back to us and it will be at least 300 to do all the work, but in order for me to do this I have to charge you 35 bucks. Okay this doesn’t even count the stupid mailing charge they where going to try to stick my husband and I with.

This is know the 2nd time I have had issues with HP, and frankly I am sick of it. I am tired of their horrible customer service because most of their representatives can’t speak English well enough to find their way out of a paper bag. I don’t have a problem with people who can’t speak English but don’t take a job that requires you know the language well enough to help a caller out. It bugs me that my warranty was only like less then a week pass and they couldn’t even do something for us more then lets charge you 300. Well that doesn’t even count the Office Student we lost, my Recording studio stuff that I had in there. I have lost at least 3 songs me and a friend where working on, and unfortunately I didn’t back those files up. It doesn’t count the Anti Virus that now we have to replace to, okay that is the cheapest of all the Software. The Recording studio software I can email them and ask them to help me. I have dealt with them before last time, I had a computer totally crash on me.

Lets see my husband lost all of his data, just lovely. I guess the next computer we get we will be backing up regularly.
What really gets me is I was wanting to be able to get my husband a new wedding rings but know I can not do that because, we need to get him a new computer and what ever money I get will need to be to help out with other expenses. I was hoping I could do it for Valentine Day but I guess that washed up. Maybe I will have to do it for a Chanukah Present. I do have to say I will not use HP for a long time.

I told my husband to call the Best Buy Geek Squad it’s funny, we told the guy straight out we did not buy this computer from you. He was more helpful to us then HP was, you would think HP would want to make their customers happy so that they keep their customers. It will be a long time before I buy a computer from HP maybe I will try a Dell, or some other brand. I do love my Laptop computer, it a Toshiba, I have had it for almost 2 years and no problems. Maybe I should see how Toshiba Desktops are, maybe I can do more with them.

Filed under : Customer Service
By admin
On
At 10:28 pm
Comments : 0