Just Pass Me By

What’s the point of internet banking, when it never works for me. A week ago, I called my bank to reset my password and user name. I had not used internet banking because it was to much of a hassle. I would go and enter my user name and password correctly and then it would lock me out of my account. This gets old fast. Last week when I talked to the guy from my bank he said it should be easier now. I guess the jokes on me because it was not any easier. I still think Phone Banking is easier then Internet banking and I am good with the internet.

This morning I get up to find out how much I was paid from work, it would have saved me a headache just waiting until my pay stub arrived! i get on line check emails and a couple of other things. It time to go over to my bank site, I enter in my user name and password, and it tells me username or password is not valid. What! are you serious. So I retired it with the exact same user name, and Typed in the letters to my Password very slowly watching each letter as I hit it. I know this is the password I used for the bank because it what I wrote down for the bank account on my book for the bank. Then I get this stupid message call the bank because you’ve been locked out of your account.

This happens every time! It does not matter if my password is right or wrong, it tells me to contact the bank. Now I have just wasted time talking to them on the telephone but yet they can not tell me what I am doing wrong or why I can not get into my bank account. This is insane! It hasn’t got any better for me, I am almost positive that I am not the only one who banks there with this problem.