Just Pass Me By

Don’t honk, don’t cut me off, just pass me by!

 

All Wet

Tonight my husband and I decided to go out to eat, I have pretty much cleaned my house for this coming week. So honestly I didn’t want to do a whole lot of cooking. My husband decided to treat us to Falaffel King tonight. This is a very nice little restaurant. The dance came up to me and asked if I wanted to dance with her. Well today it’s been like I have had 2 left feet and frankly there were a lot of people there and I am not that outgoing. I am fairly shy in groups. We really enjoy the Falaffel King wait staff is good, and always courteous to us. Probably a good thing I didn’t go up and dance with her probably would have broken something or hurt her.
Tonight I was sharing with my husband a dream I had last night. We where working on a project in the dream with some shelves that just wouldn’t stop moving. Maybe it a resemblance of how I feel lately with work. I was speaking with my hands which I often do. Sometimes it gets me in trouble expecially when I have my glass in front of me! Well I ended up wearing my Dr. Pepper. Oh no, thank goodness it not cold our now.
My husband caught our waiter attention he came over right away, and I ran to the bathroom. Don’t worry wasn’t going to cry over spilled pop. Sticky it may be but it no crying matter, took some of there paper towels to try to dry my pants off as much as possible. By the time I got back they had cleaned the table, and one of the busboys was taking care of the seat for me. I was going to just throw my jacket over it I figure my miss so clean it up.
They have the nice cushions on their booths they are comfortable maybe not as comfortable as an adjustable beds but they are comfortable. The young man brought out a couple of towels for me to sit on. My husband ended up being some lift over homes tonight to, he order some Falaffel. Even through the wait suggested I try their chicken Pita. Normally when I go out to eat at unique places I don’t eat Chicken. I get plenty of Chicken and it nice changing my diet a little. I had order their Falaffel Pita which was yummy! I telling you I didn’t even need their dipping sauce it would be good on it own. This is one of the few places I will eat the Tomatoes normally I don’t like anyone tomatoes but what I grow on my own.
They have wonderful Customer service at Falaffel King and my husband and I look forward to our next visit. It fun watching their dancer dance, I can’t say my husband watches them dance, but I know I do.

Filed under : Customer Service, Restaurants
By admin
On April 19, 2008
At 8:52 pm
Comments : 0
 
 

Our experience at Subway

Last night my husband and I decided to stop at Subway on our way to our girl friend house. Before going out we had called her to make sure she had already eaten, which she had. We decided Subway would be easy because it right near her place, and it not expensive. I guess last night it was the cheapest we have ever at there we paid nothing.

We got their and while we where ordering their register went down. That not good because my husband and I do not carry cash on us, and I we did not stop to get money out of my account this morning for Hebrew, I gave my teacher a check because we had ran out of time in the morning and it was snowing. I offered to give them a check for our mails, no big deal i figure and the waitress told me No we don’t accept checks. I asked how do we pay, she said don’t worry about it. My husband was what does she mean don’t worry about it. I understood she meant Subway would lose money with a big percentage of  their customers because they could only take cash.

I had ordered the meal. 6 inch chicken sub, with the most of the vegies fixing, and instead of chips I order cookies, My husband did the same. They gave us each 6 cookies, I asked for 2 oatmeal raisins and 1 white chocolate mac. nut cookie. Subway is the only place I like the White Chocolate mac. nut cookies, but normally I do not want 3 of them cookies. We brought our cookies with us and I gave one to my friend. I didn’t want to give her to many because she diabetic.

Subway would have been wise to accept checks during that time, because they could have made a little bit of money. Sometimes it best to take a risk that maybe 1 or 2 checks will bounce from all their customers that don’t have cash on them. I know checks can be a pain to get cash but they shouldn’t have to many problems, doing it. I am sure they deposit their cash at a bank so why not cash the checks with the cash. At least it would not hurt the bottom line. I am figuring the Subway bottom line wasn’t hurt by that store giving out free food and to be honest I am glad it was free, it was nice but I just felt bad for the store.

Filed under : Customer Service, Restaurants
By admin
On December 30, 2007
At 11:03 am
Comments : 0
 
 

Driving directions please

Last night my husband and I were traveling from Grandma back to where we live in Minnesota. We decided to stop on our way home for dinner at a restaurant we have stopped at a few times. We had forgotten where they where, and my husband had me take the wrong exit. Okay that is easy to happen. It been at least 2 years since we have been there.

I was driving, he told me I needed to turn down Madison, I turned and after a while of Driving we entered a other town, so we thought to call the restaurant and get some direction, thinking they would know their town. We where on a major road, at least it looked like it to me. They couldn’t tell us what road we need to go to.. Well the road we where on crossed their road which was hastings. I parked for a few minutes in the other town. I decided while my husband was on the phone I would turn around and get back into the right city. We started naming streets off and they didn’t know. It started to get confusing.

Normally I do not stop at Gas stations to get directions, I will get a map and figure out where I am at. I asked the guy behind the counter where is hastings. He grabbed a map. I never thought I be thankful for a job I had 2 years ago where I had to read maps all day. I was able to figure out where the road was and which way I needed to turn.

It is interesting that the Restaurant was unable to help us figure out where we where when we were 3 or 4 blocks to the west of them, and about 6 blocks south of them. It was frustrating having to figure out were they where because they couldn’t tell us how to go their. If this wasn’t one of my husband favorite places to go, I would have told him lets go somewhere else. At least we did not end up in a bad neighborhood.

I do have to say once we got there we picked out what we wanted to eat. They have a fully cooked buffet and a raw section where you can watch the guy cook your food for you. Craig and I pick this option every time it shows us how they are keeping that grill and it less of a worry with my pork allergy.

I was the first one to notice that 2 of their sauces where mixed up. I am glad they where mixed up because I like the other sauce better then the one it was supposed to be. There meat where still frozen, so we know the meat hasn’t been out to long this is important. Meat not being handle right can make a person really sick. Meat only had a 2 hour shelf life when it is out in the open and cooked or unfrozen. I am not sure what it is when it it frozen but assuming it longer then 2 hours.

Filed under : Customer Service, Restaurants
By admin
On November 26, 2007
At 4:25 pm
Comments : 0
 
 

Poor Customer Service vs good customer service

Last night my husband and I went out to dinner with our friend who set us up. She wanted to go out to dinner. There are a few places, we can go out because of my allergies. We tried a branch of a restaurant we have never had a problem with and normally they handle my allergies fairly well and are accommodating. I guess when they open the new store here in my neighborhood they took all the good workers from all the other restaurants in the area. I was not impressed, I asked simple questions about simply how they made something and they couldn’t answer my question. They where unwilling to look, it was not busy.

We finally decided it would be best not to eat there no sense in possibly causing an allergic reaction. They where rather rude about my asking questions. I hate asking questions but it important to now, because forgetting to ask could be a serious problem.

My husband and I go to a couple of Kosher Restaurants in the area. They are wonderful, we don’t have to worry about the keeping of the grill, because if your kosher there are certain rules that are to be followed. The restaurant we went to last night you have to walk through the kitchen to get to the bathrooms. So I picked at their grill and cooking area, I have to be honest I am surprised of how clean they kept it. I cook often at home, and well I don’t keep things that nice looking while cooking.

When I ordered, I asked the Waitress, how things where made. When she didn’t know what all was in it she go and find out. The nice thing about this place is most of their dinners had a list of ingredients this is important for me it reduces my asking questions down a lot. My husband and myself eat kosher also so there are a lot more options at a kosher restaurant for us then at a normal restaurant. It’s nice not to have to tell them hey pork will kill me, and not to have to ask what kind of grease is being used or what’s been cooked in the grease.

Pork is a real serious problem for me, so I am always careful when I order sometimes I end up only getting stuff not cook on the grill. So it a lot of salads, and sometimes they try to sneak the pork in on you. I don’t know why but it just seems like all the none kosher restaurants are getting on this big everything has to have pork in it. If I wasn’t allergic to it I still would not eat pork. I do eat Kosher and it for religious reasons, but I don’t think I would be so careful to avoid it. I wouldn’t worry so much about the grill possible still having it on it or if they cook in the grease something pork. It wouldn’t matter healthwise.

My husband after finding out some of the things restaurants do, has for the most decided to not get fries because of the cooking pork in it. Well the waitress at our kosher restaurant was more then happy to help and answer question. What I do not get is why is it so hard to ask questions and find out the correct information for a customer. Would they do this to someone with a peanut allergy because they simply felt the need to be lazy. I realize being allergic to pork and beef isn’t a common allergy and it not my fault my body has a problem with it. I didn’t say hey have a allergic reaction it will be fun…

I have noticed some restaurants like KFC, in larger Muslim community will not use pork products. This is great it, shows KFC knows something about making customer happy, but you know there are plenty of Jewish Community in the USA with a few KFC around but they don’t do the same. I just find it odd that they would do it for one major community and not do it for another community which is just as major and large. I don’t have a problem with Muslims neither frankly I don’t care what a person is. I think KFC has the right idea, to make the customer happy, but at the same time I think it important for anyone in the Food industry to understand their community areas, and to understand allergies.Would I eat at a Muslim restaurant I probably would just don’t know of any in the area, and normally when i find restaurants that work I tent to stick with the restaurant or branch.

The thing that bugs me with my experience last night with my husband is that the restaurant was slow that we stopped at first, there was maybe 4 or 5 tables with people at it. They probably felt they had made their customer happy for the day and didn’t need to worry about making another one happy. They had plenty of staff on, so it not like they where short staffed. They had the time to go and look up ingredients, wouldn’t have taken long. Now my Kosher restaurant which was full of customers, and probably didn’t have as many staff working took the time out to find out the ingredient in the same product at the other restaurant. The Waitress did it happily, she didn’t have a attitude about it. She went and looked it up, came back and told me what was being used in it. It took her maybe 2 minutes to do this, so why couldn’t the bigger restaurant which I am sure has more customer darking their door steps, then the Kosher Restaurant in a more Jewish Neighborhood. Don’t get me wrong I am so glad they have good customer service and that they take the time out to make sure their customers are happy. But if anyone didn’t have the time to find out an ingredient it was her.

I guess my solution to the problem is to just go to the Kosher Restaurants and put my money where it would be better spent!

Filed under : Allergies, Customer Service, Restaurants
By admin
On November 11, 2007
At 4:04 pm
Comments : 0
 
 

Too many allergies for some resturants

I am allergic to Pork products they make me ill. Some restaurants handle my allergies very well. Some of them, we don’t even risk it. It has gotten to the point when I go out to eat, I have to ask them questions like. ” Do you cook pork products in the same deep fryer? ” “Does this have pork lard in it?” We have been at restaurants which do not understand the allergies and give us miss information. Lucky when i go out to eat my husband and most of my friends now about the allergies. Some restaurants will tell me the items I can eat their and which I need to avoid.

Tonight was my birthday, and i wasn’t going to cook dinner for my husband. I also didn’t want him to cook and make my kitchen messy. So We went out. We tend to go to the same restaurants where the staff know us, and know what my needs are. I don’t like making their jobs harder, and normally I tip nicely.

We went to Chili’s, I was impressed that they had a print out available for me. I was able to find out what each of their products I was interested in. No other restaurants have offered me. When I asked the hostess, my question she decided it was best to get a manager. Someone who would be able to answer my questions correctly. The manager came over and talked to my husband and I, he had taken the time to find out which allergies, I had and what i was interested in. After we decided I wanted, he printed off the ingredients for me

Filed under : Allergies, Customer Service, Restaurants
By admin
On October 27, 2007
At 9:02 pm
Comments :1